When you register for the Services, or utilize the Services, we may collect information that personally identifies you, such as your name, address, mobile telephone number, e-mail addresses and other information that you provide to us (“Personal Information”). You may be asked to provide us with certain Personal Information when you register to use the Services, and at other times. The decision to provide this information is voluntary. However, if you choose not to provide the requested information, you may not be able to use certain features of the Services.
We automatically collect usage information that allows us to collect information regarding how users access and use the Services (“Usage Data”). For example, when you download and use the Services, we automatically collect information on the type of device you use and the device identifier (or “UDID”). Additionally, each time you use the Services, we automatically collect information regarding the type of web browser you use, your operating system, your Internet Service Provider, your IP address, the pages you view on our sites, the time and duration of your visits, crash logs and other information relating to your use of the Services. We use this information to analyze trends, administer the Services, troubleshoot any user problems, and to enhance and update the Services.
ZenCash is committed to protecting the security of your information. We employ industry best security measures designed to protect your information from unauthorized access. Regardless of our efforts, no data transmission over the Internet or other network, including any of the Services, can be guaranteed to be 100% secure. Accordingly, we cannot and do not guarantee the absolute security of any information you transmit on or through the Services and any information you transmit is sent at your own risk.
Please be aware that we may process and store information in the United States. By using the Services, you agree that the collection, use, transfer, and disclosure of your information and communications will be governed by the applicable laws in the United States. The majority of data we collect is stored on servers located in the United States and Europe. Accordingly, we may transfer and store data outside of your home country. When we transfer data out of the European Economic Area or Switzerland, we make use of the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks, EU-approved standard contractual data protection clauses, binding corporate rules for transfers to data processors, or other appropriate legal mechanisms to safeguard the transfer.
Our Services may not be used by anyone under 18. We do not knowingly collect information on anyone under the age of 18. If you are under the age of 18 you must stop using our Services immediately.
You can always review, correct, update, or change your Personal Information. Upon your request, we will: (1) correct, update or change your Personal Information; (2) stop sending you messages if you wish to opt out of our direct marketing efforts; and/or (3) disable your account to prevent any future activity through that account. You may make any of these requests by emailing the request to [email protected] Please do not email any sensitive information.
We retain information only for so long as it continues to help us monitor or improve the Services. The exact length depends on the type of information collected and processed. When Personal Information or Usage Data is no longer needed it will be automatically deleted or anonymized.
To the extent required by law, ZenCash complies with the EU General Data Protection Regulation (GDPR). GDPR gives users the following rights:
If you do not believe that ZenCash is in compliance with GDPR, please email your concerns to [email protected]